Policies: Livewire Geeks
Last Updated: 8/15/2011
Collecting your Personal Information
Livewire Geeks will ask you when we need information that personally identifies you (personal information) or allows us to contact you. Personal information collected by Livewire Geeks is often is limited to e-mail address, country or location, but may include other information when needed to provide a service you requested-especially when building websites.
Use of your Personal Information
We use your personal information for Two primary purposes:
1) To make the site easier for you to use by not making you enter your personal information more than once.
2)To help us create and deliver content most relevant to you.
Livewire Geeks will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to:
(a) conform to the edicts of the law or comply with legal process served on Livewire Geeks or the site;
(b) protect and defend the rights or property of Livewire Geeks and its family of websites, and,
(c) act in urgent circumstances to protect the personal safety of users of Livewire Geeks, its websites, or the public
Control of your Personal Information
When you register, or otherwise give us personal information, Livewire Geeks will not share that information with third parties without your permission, other than for the limited exceptions already listed. It will only be used for the purposes stated above.
Security of your Personal Information
Livewire Geeks strictly protects the security of your personal information and honors your choices for its intended use. We carefully protect your data from loss, misuse, unauthorized access or disclosure, alteration, or destruction.Your personal information is never shared outside the company without your permission, except under conditions explained above. Inside the company, data is stored in password-controlled servers with limited access.
Changes to this Statement
Livewire Geeks will occasionally update this privacy statement. When we do, we will also revise the “last updated” date at the top of the legal information page. For material changes to this Statement, Livewire Geeks will notify you by placing prominent notice on the website.
Contact Information
Livewire Geeks welcomes your comments regarding this Statement of Privacy, please contact us by e-mail, or phone web@livewiregeeks.com or 352.672.7092
REFUND POLICY
For new purchases, Livewire Web Design of Gainesville Fl will provide a refund for orders within 72 hours of purchase only. This policy applies to all non-business days. For example, if you make or complete a purchase on Friday, you must cancel by Monday to be guaranteed a full refund.
A full refund will be given for all orders that have a refund request within a 3 business day time frame assuming no non-refundable work has been done: such as graphic design, image purchases, software installation, theme purchases, etc..
For monthly subscriptions, be it website management or SEO, you must cancel your monthly commitment at or before the 10th of the month that you’re cancelling in or youmay be charged the full rate for that month. If you cancel within the first 10 days of the month, your invoice will be 1/3 of your normal rate.
If you place your order, and would like a refund, please send an email to web@livewiregeeks.com and use the subject line “Order Refund”.
For completed or in-progress projects Livewire will not provide any refunds for any reason after 90 days of the project’s end or last communication by the customer (“Customer” or “you”). After 90 days with no communication from the customer, the project will be considered abandoned. No refunds will be permitted past that 90 day point.
To request a refund you MUST send a notice within 90 days of the last communication and send the request to web@livewiregeeks.com
Thank You.