Go Cheeseburger LLC, DBA Livewire Geeks
Effective Date: 01/01/2025
These Terms of Use & Service Terms (“Terms”) govern your access to and use of our website(s), services, products, invoices, proposals, and communications (collectively, the “Services”). By using our Services, requesting work, signing up, paying an invoice, or otherwise engaging Livewire Geeks (“Livewire Geeks,” “we,” “us,” or “our”), you (“Client,” “you,” or “your”) agree to these Terms.
If you do not agree to these Terms, do not use our Services.
Livewire Geeks is the trade name used by Go Cheeseburger LLC, DBA Livewire Geeks.
We provide digital services that may include (but are not limited to):
Specific deliverables, timelines, and fees are defined in a written proposal, estimate, order form, invoice, statement of work, or email agreement (each a “SOW”). If there is a conflict between these Terms and a SOW, the SOW controls only for that project.
We are not a law firm and do not provide legal advice. Nothing we do or say should be interpreted as legal advice or a legal opinion (including ADA/accessibility guidance). You are responsible for consulting your own attorney regarding your legal obligations and risk.
We are not accountants and do not provide tax, financial, or investment advice.
You agree to:
You represent that you own or have permission to use all text, images, logos, videos, trademarks, and other materials you provide (“Client Content”). You are solely responsible for the accuracy and legality of Client Content.
If we source stock images, fonts, plugins, themes, or other third-party materials, your use may be subject to third-party license terms. Unless otherwise stated in writing, paid licenses, renewals, and ongoing subscriptions are your responsibility.
Unless a SOW states otherwise, you receive rights to the final deliverables that you paid for in full. We may reuse general know-how, non-confidential techniques, and standard code snippets developed during the project.
If you purchase hosting, maintenance, or a support plan, coverage includes only what is described in your SOW. Support plans typically do not include new features, major redesigns, extensive content creation, or third-party software costs unless stated in writing.
You acknowledge that websites can be impacted by third-party updates (WordPress core, themes, plugins, servers, browsers, ad platforms, and email providers). While we take reasonable precautions, we cannot guarantee uninterrupted service or error-free operation.
SEO results are influenced by many factors outside our control, including algorithm changes, competition, market conditions, website history, content quality, and technical constraints. Therefore, we do not guarantee specific rankings, positions, traffic levels, leads, or revenue.
Any timelines, projections, or estimates are opinions based on experience and are not promises. Search engines may change how they rank content at any time. If you make significant changes to your site, hosting, content, or business information without coordinating with us, results may be affected.
Marketing outcomes are not guaranteed. Platform performance can change due to auction dynamics, policy changes, creative fatigue, seasonality, landing page performance, tracking limitations, or account history. You are responsible for compliance with advertising platform policies and applicable laws. We do not guarantee cost-per-lead, cost-per-click, conversion rates, or sales.
Email deliverability depends on many factors outside our control, including sending reputation, recipient servers, content, list hygiene, authentication (SPF/DKIM/DMARC), and provider policies. We can implement best practices and configuration support, but we do not guarantee inbox placement, open rates, click-through rates, or that messages will not be filtered, delayed, or rejected.
You are responsible for obtaining proper consent, maintaining compliant mailing lists, and following applicable email marketing laws (including CAN-SPAM and similar regulations).
We provide website accessibility and ADA-related remediation services intended to improve usability and reduce risk. Accessibility is not an absolute state and may be evaluated differently by various individuals, tools, assistive technologies, and legal interpretations. Standards, guidance, and enforcement practices may change over time.
We are not a law firm and do not provide legal advice. Nothing in our Services, communications, reports, or deliverables constitutes legal advice or a legal opinion. You are responsible for consulting your own attorney regarding legal obligations and risk.
While we follow recognized accessibility best practices and make good-faith efforts to improve your website’s accessibility, we do not and cannot guarantee that your website will be deemed “ADA compliant” by every evaluator, nor can we guarantee you will not receive a demand letter, complaint, investigation, or lawsuit.
You acknowledge that ongoing accessibility requires maintenance. New pages, new content, theme/plugin updates, third-party embeds, and platform changes may introduce accessibility issues. Unless your SOW includes ongoing monitoring and remediation, you are responsible for maintaining accessibility over time.
Fees are stated in your SOW or invoice. Unless otherwise agreed in writing, invoices are due upon receipt. Late payments may result in paused work, suspension of hosting/support services, or delayed timelines.
Deposits, setup fees, and completed work are generally non-refundable unless required by law or explicitly stated in your SOW.
We may suspend or terminate Services for non-payment, illegal use, abuse, or violations of these Terms. You may terminate Services as outlined in your SOW (including any required notice periods for subscriptions).
Upon termination, you remain responsible for amounts due through the termination date. For hosted sites, you are responsible for migrating your website and email services by the termination date unless you purchase a transfer service.
To the fullest extent permitted by law, Livewire Geeks will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, business opportunities, or goodwill.
To the fullest extent permitted by law, our total liability for any claim arising out of or related to the Services will not exceed the total amount you paid to us for the Services in the three (3) months preceding the event giving rise to the claim, or the minimum amount allowed by law if different.
You agree to defend, indemnify, and hold harmless Go Cheeseburger LLC, DBA Livewire Geeks, including its owners, employees, and contractors, from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorney fees) arising out of or related to your website, your content, your business operations, your advertising, your email practices, or third-party allegations regarding SEO, marketing performance, accessibility/ADA, or legal compliance, except to the extent caused solely by our proven gross negligence or willful misconduct (where applicable under law).
Your website and marketing may rely on third-party platforms and services (e.g., hosting providers, WordPress, plugins, themes, Google, Meta, email providers). We are not responsible for outages, changes, policy enforcement, account suspensions, or fees imposed by third parties.
Each party agrees to keep the other party’s non-public business information confidential and to use it only for purposes of performing under these Terms and the applicable SOW, unless disclosure is required by law.
We may update these Terms from time to time. The Effective Date above indicates when these Terms were last updated. Continued use of the Services after updates constitutes acceptance of the updated Terms.
These Terms are governed by the laws of the state in which Go Cheeseburger LLC is organized, without regard to conflict of law rules. Any disputes will be handled in a court of competent jurisdiction in that state/county, unless otherwise required by law.
For questions about these Terms, contact Livewire Geeks through the contact information listed on our website.
