ADA Guidelines

Accessibility For All

At Livewire, we believe every visitor should be able to access our website content, information, and services with ease, regardless of ability. Ensuring that our website is accessible to individuals with disabilities is an important part of our commitment to inclusion, usability, and better service for all.

We believe that access to information, services, updates, and support should be available to everyone, without unnecessary barriers. That is why we work hard to maintain a website that supports a wide range of abilities, devices, and assistive technologies while following recognized accessibility best practices.

Our Commitment to Accessibility

Livewire is actively committed to designing, building, and maintaining a website that aligns with the Web Content Accessibility Guidelines (WCAG). These guidelines, published by the World Wide Web Consortium (W3C), can be found here:

https://www.w3.org/TR/WCAG21

Our website has been developed with accessibility in mind, incorporating features intended to improve usability for all visitors. These include, but are not limited to:

  • Text alternatives (alt text) for images
  • A clear and logical heading structure to support screen reader navigation
  • Keyboard-accessible navigation using standard platform features
  • Descriptive link labels
  • Properly labeled forms
  • Responsive design for easier viewing across devices and screen sizes
  • Ongoing monitoring of color contrast to help ensure text is easy to read

As our website evolves, we remain committed to strengthening accessibility and ensuring the experience is as inclusive as possible. We regularly review our site and work to make ongoing improvements based on current best practices and the guidelines established by WCAG. We also conduct periodic reviews to identify and address potential accessibility issues as technologies, standards, and user needs continue to evolve.

Third-Party Content

Our website may include links to third-party platforms, tools, or services. While we strive to work with vendors and systems that support accessibility, Livewire does not control third-party platforms and cannot guarantee their compliance. Users who encounter issues with third-party systems are encouraged to notify us so we can review the concern and, when appropriate, relay it to the provider.

Ongoing Improvement

We recognize that accessibility is an ongoing effort and not a one-time task. As new tools, standards, and technologies become available, we will continue evaluating opportunities to improve accessibility throughout our website.

Your Feedback Matters

Despite our continued efforts, accessibility needs can vary from person to person, and technology changes quickly. If you experience difficulty accessing any part of our website, notice an accessibility issue, or need assistance with any content or feature, we want to hear from you so we can address the matter promptly.

A simple contact form is available below for reporting accessibility issues or requesting assistance. We welcome your feedback and appreciate the opportunity to improve.

Thank you for helping us ensure Livewire remains a place where all users feel supported, respected, and included online.