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Municipality & public agency websites

Public websites built for clarity, access, and community trust.

City, county, authority, nonprofit-government, and public service websites have to do more than look modern. They need to help residents find information quickly, support accessibility, simplify updates, organize public resources, and present the agency with professionalism.

ADA-minded structure Easy updates Public resources Clear navigation
Accessible Designed around public usability, readable structure, and practical ADA-minded improvements.

Public information should be easy to find.

Residents should not have to dig through clutter to find forms, services, meetings, contacts, alerts, or resources.

What public sites need

A better website makes public service easier to use.

Public-facing websites need clear navigation, careful structure, strong accessibility, and a backend staff can realistically manage. The site should feel modern, but never confusing.

Public housing and community website design

Housing Authorities

City website design for local government

Cities & Towns

County and public agency website design

Public Agencies

Community nonprofit and public service website design

Community Programs

Clarity before decoration

Residents need answers. Staff need a site they can maintain.

We design public agency websites around real visitor needs: forms, departments, announcements, board meetings, documents, contact information, applications, service information, and emergency or time-sensitive updates.

01

Simple public navigation

Menus and page structure should help people find key information without guessing where it lives.

02

Organized forms and documents

Applications, PDFs, meeting files, notices, forms, and resource links need a clean, searchable home.

03

Editable without breaking the design

Staff should be able to update important content while the overall design remains polished and consistent.

Resident-centered website structure

Common Public Website Sections

Departments
Forms
Meetings
Resources
News
Contact
The Livewire public website process

Built carefully so the site works for everyone.

Public agency websites need more planning than a basic business site. We focus on structure, accessibility, content organization, editing workflow, forms, documents, and long-term support.

1

Content inventory

We review the existing website, documents, pages, forms, notices, and important public resources.

2

Navigation planning

We organize the site around the way residents actually look for departments, services, forms, and answers.

3

Accessible design system

We build with readable contrast, clear hierarchy, keyboard-friendly flow, alt text, and screen-reader-minded structure.

4

Forms and documents

We create cleaner paths for applications, forms, downloads, public files, contact requests, and staff-managed updates.

5

Training and handoff

We can provide guidance so staff understand how to update pages, announcements, resources, and documents.

6

Hosting and support

We support the site after launch with hosting, backups, security, updates, routine edits, and practical help.

ADA-minded from the beginning

Accessibility should be part of the build, not an afterthought.

Public websites carry a higher responsibility for access. We build with practical accessibility improvements in mind and can include ADA scanning, remediation, accessibility reporting, a widget, and screen reader website versions when appropriate.

A

Readable structure

Clear headings, organized sections, readable content, proper labels, and easier navigation.

B

Assistive technology support

Screen-reader-minded content, alt text, keyboard considerations, skip links, and cleaner page flow.

C

Documentation and reporting

Accessibility scan summaries, completed improvement notes, POUR principles, and future-change guidance.

Accessibility Improvement Report

86%
Lighthouse accessibility
92%
IBM accessibility checker
Fixes implemented
POUR Perceivable, Operable, Understandable, and Robust accessibility principles.
What can be included

A complete public-facing website foundation.

Every agency is different, but the goal is the same: a website that is professional, organized, accessible, easy to update, and useful to the people who depend on it.

Custom WordPress design

A modern, structured website designed around your departments, services, resources, and public responsibilities.

Public resource organization

Better structure for forms, documents, board materials, notices, service information, staff pages, and updates.

ADA-minded improvements

Contrast, headings, labels, alt text, keyboard flow, screen reader considerations, and optional accessibility reporting.

Forms and contact paths

Contact forms, applications, request forms, intake forms, department routing, and user-friendly submission paths.

Staff update workflow

A manageable WordPress setup so routine edits can be handled without damaging the site’s design.

Hosting and support

Ongoing hosting, backups, malware scans, WordPress updates, routine content help, and practical long-term support.

Ready for a public website that is easier to use, update, and trust?

Livewire can help your municipality, authority, public agency, or community organization build a clearer, more accessible, more useful website for the people you serve.